Rezve Accommodation - Hotel Rezve
PERSONAL DATA PROTECTION AND PRIVACY POLICY
Website Confidentiality Agreement
How to use and protect the information we obtain about you and the services you request while you visit this website and benefit from the services we provide through this site are subject to the conditions set forth in this "Privacy Policy". By visiting this website and requesting to benefit from the services we offer through this website, you accept the terms set forth in this "Privacy Policy".
I. PURPOSE OF PERSONAL DATA PROTECTION AND PROCESSING POLICY
As Rezve Accommodation - Hotel Rezve, the data received from our customers or prospective customers have been kept confidential and never shared with third parties due to the sensitivity of the work we have been dealing with. Protection of personal data is the basic policy of our company. Even before there was any legal regulation, our company attached great importance to the privacy of personal data and adopted this as a working principle and gave working instructions to its employees in line with this principle. As “Rezve Accommodation - Hotel Rezve”, we undertake to comply with all the responsibilities brought by the Law on the Protection of Personal Data.
II. SCOPE AND CHANGE OF PERSONAL DATA PROTECTION AND PROCESSING POLICY
This Policy, prepared by our company, has been prepared in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”). The law has entered into force with all its provisions as of today. The data obtained from you with your consent or in accordance with other laws listed in the Law will be used to improve the quality of the services we provide, to improve the services offered to you and our quality policy. Again, some of the data we have is depersonalized and anonymized. These data are data used for statistical purposes and are not subject to Law enforcement and our Policy. “Rezve Accommodation - Hotel Rezve Personal Data Protection and Processing Policy” aims to protect the automatically obtained data of our customers, prospective customers, employees, customers and employees of companies working in solution partnership with us, or other persons, and includes regulations regarding these. Our company has the right to change our policy and our Regulation, provided that it is in compliance with the law and that personal data is better protected.
III. BASIC RULES ON THE PROCESSING OF PERSONAL DATA
a) Compliance with the law and the rules of honesty: “Rezve Lodging - Hotel Rezve” questions the source of the data it collects or receives from other companies and attaches importance to obtaining them in accordance with the law and within the framework of honesty rules. In this context, it makes necessary warnings and notifications to third parties (agencies and other intermediary institutions) that sell the services offered by "Rezve Lodging - Hotel Rezve" in order to protect personal data.
b) Being accurate and up-to-date when necessary: “Rezve Accommodation - Hotel Rezve” attaches importance to the fact that all data within the institution are correct, not contain false information, and finally, if there is a change in personal data, they are updated if they are communicated to it.
c) Processing for specific, clear and legitimate purposes: “Rezve Accommodation - Hotel Rezve” processes the data only for the purposes it offers and for which it receives the consent of the people during the service. It does not process, use and make use of data other than for business purposes.
d) Being connected, limited and measured for the purpose for which they are processed: “Rezve Accommodation - Hotel Rezve” only uses the data for the purpose for which it is processed and to the extent required by the service.
e) Retention for the period stipulated in the relevant legislation or required for the purpose for which they are processed: “Rezve Accommodation - Hotel Rezve” keeps the contractual data within its body as long as the conflict periods of the Law, the requirements of the commercial and tax law. However, when these purposes disappear, it deletes or anonymizes the data.
It should be noted that, whether "Rezve Accommodation - Hotel Rezve" collects or processes data in accordance with consent or law, these principles listed above still apply. According to Article 11 of the Personal Data Protection Law, you have the following rights. In order to facilitate these rights, an application form has also been prepared for you by “Rezve Accommodation - Hotel Rezve”. Persons whose personal data are processed, by applying to our contact announced on our website by “Rezve Accommodation - Hotel Rezve”, regarding their own data;
a) Learning whether your personal data is processed or not,
b) If personal data has been processed, requesting information about it,
c) Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
ç) To know the third parties to whom personal data is transferred in the country or abroad,
d) Requesting correction of personal data in case of incomplete or incorrect processing,
e) Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in the law,
f) Requesting notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom personal data has been transferred,
g) Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
ğ) In case of loss due to the unlawful processing of personal data, it has the right to demand the compensation of the damage. As “Rezve Accommodation - Hotel Rezve”, we respect these rights.
Maximum Savings Policy/Stinginess Policy
According to this policy, which is called the principle of maximum savings or the principle of stinginess, the data that reaches “Rezve Accommodation - Hotel Rezve” is processed into the system only as necessary. Therefore, which data we collect is determined by the purpose. Unnecessary data is not collected. Other data transmitted to our company are transferred to company information systems in the same way. Redundant information is not recorded in the system, deleted or anonymized. These data can be used for statistical purposes. Health data, which is one of the special quality data, is taken only in order to provide better service to customers and protect their health and is kept in the system with care.
Deletion of personal data
Personal data is deleted, destroyed or anonymized by our company, automatically or upon the request of the person concerned, when the periods required to be kept by law, the completion of judicial processes or other requirements are eliminated.
Accuracy and data timeliness
As a rule, the data contained in “Rezve Accommodation - Hotel Rezve” are processed as declared by the relevant persons. “Rezve Accommodation - Hotel Rezve” does not have to investigate the accuracy of the data declared by customers or people who contacted “Rezve Accommodation - Hotel Rezve”, and this is not done legally and due to our working principles. The declared data is considered correct. The principle of accuracy and timeliness of personal data has also been adopted by “Rezve Lodge - Hotel Rezve”. It updates the personal data that our company has processed from the official documents it receives or upon the request of the person concerned. It takes the necessary measures for this.
Privacy and data security
Personal data is confidential and “Rezve Accommodation - Hotel Rezve” also abides by this confidentiality. Only authorized persons can access personal data within the company. All necessary technical and administrative measures are taken to protect the personal data collected by “Rezve Accommodation - Hotel Rezve” and to prevent it from falling into the hands of unauthorized persons and to prevent our customers and prospective customers from being victims. In this framework, it is ensured that the software complies with the standards, that the third parties are carefully selected and that the data protection policy is complied with within the company.
IV. DATA PROCESSING PURPOSE
The collection and processing of personal data by "Rezve Lodging - Hotel Rezve" will be carried out in line with the purposes specified in the clarification text. Data is collected and processed for the purpose of establishing the contract and providing better service to customers.
V. CUSTOMER, POSSIBLE CUSTOMER AND BUSINESS AND SOLUTION PARTNERS DATA
Collection and processing of data for contractual relationship
If a contractual relationship is established with our customers and prospective customers, the collected personal data can be used without the customer's consent. However, this use takes place in line with the purpose of the contract. The data is used to the extent of better execution of the contract and the requirements of the service and updated when necessary by contacting the customers. On the other hand, the data left to us by our prospective customers (prospective customers) are processed in order to provide them with an easier and higher quality service afterwards. If this data has not turned into a contractual relationship upon request, it will be deleted.
Business and Business Partners Data
“Rezve Accommodation - Hotel Rezve” adopts the principle of acting in accordance with the law when sharing data with both business and solution partners. Data is shared with business and solution partners with the commitment of data confidentiality and only as much as the service requires, and these parties are compelled to take measures to ensure data security.
Advertising data processing
About Regulation of E-Commerce. About Commercial Communication and Commercial Electronic Messages by Law. In accordance with the regulation, e-mails for advertising purposes can only be sent to people with prior approval. The explicit consent of the person to whom the advertisement is sent is required. Again, "Rezve Accommodation - Hotel Rezve" complies with the details of the "approval" determined in accordance with the same legislation. The approval to be obtained should cover all commercial electronic messages sent to the electronic communication addresses of the recipients in order to promote your company's goods and services, market it, promote its business or increase its recognition with content such as congratulations and wishes. This approval can be obtained in writing, in the physical environment or by any electronic means of communication. The important thing is that the buyer has a positive statement of will, name and surname and electronic communication address that he accepts to send commercial electronic messages.
Data transactions made due to the legal obligation of the company or expressly stipulated in the law
Personal data may be processed without further approval in order to clearly state the processing in the relevant legislation or to fulfill a legal obligation determined by the legislation. The type and scope of data processing must be necessary for legally permitted data processing and must comply with relevant legal provisions.
Company data processing
Personal data may be processed in line with the service offered by the company and its legitimate purposes. However, the data cannot be used for illegal services in any way.
Processing of special data
According to the Law, data related to the race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, disguise and dress, membership to associations, foundations or trade unions, health, sexual life, criminal convictions and security measures, and biometric and genetic data is personal data of special nature. “Rezve Accommodation - Hotel Rezve” also takes adequate measures determined by the Board in the processing of personal data of special nature. “Rezve Accommodation - Hotel Rezve” can only process special data for the purpose for which they were collected, with the consent of the individuals, in order to provide better services.
Data processed by automated systems
“Rezve Accommodation - Hotel Rezve” acts in accordance with the Law regarding the data processed through automatic systems. The information obtained from these data cannot be used against the person without the explicit consent of the people. However, “Rezve Accommodation - Hotel Rezve” can take decisions regarding the people it will process using the data in its own system.
User information and internet
In case of collection, processing and use of personal data on the websites and other systems or applications of Rezve Accommodation - Hotel Rezve, the relevant persons are informed about the privacy statement and, if necessary, about cookies. People are informed about our practices on web pages. Personal data will be processed in accordance with the law.
When you visit our website, we present the following information to your attention regarding the cookies we use/will use on our page.
Google(analytics, doubleclick)
Cookies Purpose: Measurement Advertising In-site improvement
Cookie Type: Functional and analytical cookies Commercial cookies
Purpose of Use of Cookies: Advertising
Cookie Type: Commercial cookies
insider
Cookies Purpose: Measurement Advertising In-site improvement
Cookie Type: Functional and analytical cookies Commercial cookies
3rd party companies
Purpose of Use of Cookies: Advertising
Cookie Type: Functional and analytical cookies Commercial cookies
Functional and Analytical
Cookies contain data about remembering your preferences, using the website effectively, optimizing the site to respond to user requests, and how visitors use the site. Due to their nature, these types of cookies do not contain usernames, etc. may contain your personal information.
Third Party Cookies
Rezve Accommodation - Hotel Rezve websites/mobile applications/mobile websites work with third-party reliable and well-known advertising providers. Third party service providers place their own cookies in order to serve you specific advertisements. Cookies placed by third parties collect and process the browsing information of visitors on websites and analyze how they are used.
Commercial cookies
In line with your interests and choices, it serves to increase your usage experience by presenting the products/content that you have targeted and offering a more advanced, personalized advertising portfolio. The above-mentioned session, permanent, functional and analytical and commercial cookies are kept in the background for approximately 2 (two) months, and the necessary adjustments can be made in the personal internet browser settings. The removal process from these settings may vary based on the internet browser. If your transaction is incomplete due to errors or interruptions in the system while you are at the reservation stage, our call center representative will reach you.
If your transaction is incomplete due to errors or interruptions in the system while you are at the reservation stage, our call center representative will reach you.
How can I delete cookies?
Many internet browsers are set to automatically accept and use cookies from the time they are first installed on your computer. By using the help or settings menus of your internet browser, you can prevent cookies or give a warning when cookies are sent to your device. You can use your browser's instruction or help options screen to learn about the different ways to manage cookies and to get detailed information on how to adjust the settings of the browser you are using.
Purposes of Collection and Processing of Security Data in Facilities
Your security camera footage obtained due to your visit to Rezve Accommodation - Hotel Rezve, which has the title of data controller within the scope of the law numbered 6698, is collected in order to ensure the safety of both our company and you, and our company to provide you with reliable service. Your personal data is not used for purposes other than those listed; The legitimate interest of the data controller regulated in Article 5/2 (f) of the KVKK is processed based on the legal reason. As a rule, your collected personal data is not shared with any third party or institution. However, it can be shared in order to meet the demands of legally authorized public institutions and organizations in order to fulfill the legal obligations set forth in article 5/2(ç) of the law. After the purpose of collection is over, your data is destroyed.
VI. DATA OF OUR EMPLOYEES
Processing of data for business relationship
Personal data of our employees can be processed without consent as far as necessary in terms of business relations and health insurance. However, “Rezve Lodging - Hotel Rezve” ensures the confidentiality and protection of the data of its employees.
Processing by Legal Obligations
“Rezve Accommodation - Hotel Rezve” may process the personal data of its employees without obtaining separate approval for the purpose of expressly stating the processing in the relevant legislation or fulfilling a legal obligation determined by the legislation. This issue is limited to the obligations arising from the law.
Processing for the Benefit of Employees
“Rezve Accommodation - Hotel Rezve” may process personal data without obtaining approval for transactions that benefit company employees, such as private health insurances. For disputes arising from business relations, "Rezve Accommodation - Hotel Rezve" may process employee data.
Processing of special data
According to the Law, data related to the race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, disguise and dress, membership to associations, foundations or trade unions, health, sexual life, criminal convictions and security measures, and biometric and genetic data is personal data of special nature. “Rezve Accommodation - Hotel Rezve” also takes adequate measures determined by the Board, in addition to the approval of the person concerned, in the processing of personal data of special nature. Special categories of personal data can be processed without the consent of the person, but only in relation to the cases permitted by the Law and in a limited manner. In order for our employees to benefit from insurance and health services, the qualified data obtained from them is used only for the purpose.
Data processed by automated systems
Data processed by automated systems regarding employees can be used in internal promotions and performance evaluations. Our employees have the right to object to the result against them, and they do so by following internal procedures. The objections of the employees are also evaluated within the company.
Telecommunications and internet
Computers, telephones, e-mails and other applications allocated to the employees within the company are allocated to the employee only for business purposes. The employee cannot use any of these means allocated to him by the company for his private purposes and communication. The company can control and audit all data on these vehicles. The employee undertakes that he/she will not keep any other data or information other than work on the computers, phones or other tools allocated to him from the moment he/she starts the job.
VII. TRANSFER OF PERSONAL DATA IN DOMESTIC AND INTERNATIONAL
Personal data may be shared with business and solution partners and affiliates of "Rezve Lodging - Hotel Rezve" so that the service can be seen by "Rezve Accommodation - Hotel Rezve".
“Rezve Accommodation - Hotel Rezve” will be able to transfer personal data to the following individuals and institutions for certain purposes;
» Limited to the business partners of “Rezve Accommodation - Hotel Rezve” in order to ensure the fulfillment of the purposes of the establishment of the business partnership, To the suppliers of Hotel Rezve; “Rezve Accommodation - Hotel Rezve” has the authority to transfer personal data within the scope of the conditions determined by the Board in the law, in accordance with the other conditions in the Law and subject to the consent of the person, within the country and abroad.
VIII. RIGHTS OF THE RELATED PERSON
“Rezve Accommodation - Hotel Rezve” accepts that the data subject has the right to obtain consent before the data is processed, and that it has the right to determine the fate of the data after the data is processed.
Regarding personal data, by applying to the contact person announced on our website by “Rezve Accommodation - Hotel Rezve”; a) Learning whether personal data is being processed, b) Requesting information if personal data has been processed, c) Learning the purpose of processing personal data and whether they are used in accordance with its purpose, ç) Knowing the third parties in the country or abroad to whom personal data is transferred, d) Personal data Requesting correction of the data in case of incomplete or incorrect processing of the data, e) Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7, f) Requesting the notification of the transactions made in accordance with subparagraphs (d) and (e) to the third parties to whom the personal data has been transferred, g ) Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automated systems, ğ) Requesting the compensation of the damage in case of loss due to unlawful processing of personal data. However, individuals do not have a right to anonymized data within the Company. “Rezve Accommodation - Hotel Rezve” may share personal data with relevant institutions and organizations for the purpose of exercising the legal powers of a judicial duty or state authority in accordance with the business and contractual relationship.
Personal data owners can submit their requests regarding the above-mentioned rights to the following contact address by completely filling out the application form on the official website of the Company, www.maxxroyal.com, and signing it with a wet signature, by registered letter with return receipt and photocopy of identity card (only the front side copy for the identity card). they can send it. Your applications will be answered as soon as possible depending on the content of your application or within 30 days at the latest after it reaches our company. You must submit your applications by registered letter with return receipt requested. In addition, only the part of your application about you will be answered, and an application about your spouse, relative or friend will not be accepted. “Rezve Accommodation - Hotel Rezve” may request other relevant information and documents from the applicants.
IX. PRIVACY POLICY
The data of employees or other persons in "Rezve Accommodation - Hotel Rezve" is confidential. No one can use, copy, reproduce, transfer to others, use this data for any other purpose, except for business purposes, without compliance with the contract or the law.
X. PROCESS SECURITY
All necessary technical and administrative measures are taken to protect the personal data collected by “Rezve Accommodation - Hotel Rezve” and to prevent it from falling into the hands of unauthorized persons and to prevent our customers and prospective customers from being victims. In this framework, it is ensured that the software complies with the standards, that the third parties are carefully selected and that the data protection policy is complied with within the company. Safety measures are constantly being renewed and improved.
XI. AUDIT
“Rezve Accommodation - Hotel Rezve” carries out the necessary internal and external audits for the protection of personal data.
XII. NOTIFICATION OF VIOLATIONS
“Rezve Lodging - Hotel Rezve” takes immediate action to remedy the breach when it is notified of any breach of personal data. It minimizes the harm of the person concerned and compensates the damage. When personal data is obtained from outside by unauthorized persons, it immediately notifies the Personal Data Protection Board.
Regarding the notification of violations www. Applications can also be made according to the procedures specified at https://www.hotelrezve.com/kvkk.
Regarding requests made in accordance with the Law on Protection of Personal Data
All applications are available at www. As announced on https://www.hotelrezve.com/kvkk pages, it will be processed if the form on the page is filled in and a copy of the ID is attached to it, and sent to the address on the form by registered mail with return receipt.
Rights regarding personal data can only be exercised about personal data. Requests regarding the data of people other than the person who filled out the form and whose ID photocopy is attached will not be considered. Forms without an ID photocopy will not be considered. Even when data deletion requests are fulfilled, we inform you that we are obliged to share the data with the official authorities if requested by the official authorities.